Refund Policy Generator
Generate clear refund policies for your online store.
# Refund Policy for [Your Company] **Effective Date:** 2026-01-19 ## Refund Period We offer a 30-day refund policy. You have 30 days from the date of purchase to request a refund. ## Eligibility Criteria To be eligible for a refund: - Your request must be made within 30 days of purchase - The product/service must not have been used extensively - You must provide proof of purchase - The product must be in its original condition ## Non-Refundable Items The following items cannot be refunded: - Gift cards - Downloadable software after download - Services already rendered - Sale or promotional items ## How to Request a Refund To request a refund: 1. Contact us at support@example.com 2. Provide your order number and reason for refund 3. Wait for approval (typically 2-3 business days) 4. Return the item if physical product ## Refund Processing Once approved: - Digital products: Refund within 5-7 business days - Physical products: Refund after receiving the returned item - Original payment method will be credited - Shipping costs are non-refundable ## Late or Missing Refunds If you haven't received your refund: 1. Check your bank account again 2. Contact your credit card company 3. Contact your bank 4. If still unresolved, contact us at support@example.com ## Exchanges We only replace items if defective or damaged. Contact us at support@example.com for exchanges. ## Shipping Returns You are responsible for return shipping costs unless: - The item is defective - We made an error - The item arrived damaged ## Contact Us Questions about refunds? - Email: support@example.com This policy is subject to change. Last updated: 2026-01-19
Disclaimer: This template is not legal advice. Consult a lawyer.